Shipping Information

Order Processing

 

We will send you a confirmation email after receiving your order. We prepare orders for shipment and email tracking details when they are available. Available shipping services and estimated delivery dates are shown at checkout.

Shipping

 

Orders are generally shipped from our Richmond, BC location. Available shipping destinations, services and delivery estimates are shown at checkout.

Region	Shipping Cost	Delivery Time
Canada	Shipping is free for order values of CAD 50 or more under our standard Canadian shipping rates. For orders covered by these rates and under CAD 50, shipping is CAD 15.	Varies by destination; see the checkout estimate.
USA	For supported destinations, shipping options and charges appear at checkout. Review the available charge before payment.	Varies by destination; see the checkout estimate.
Other Countries	For supported destinations, shipping options and charges appear at checkout. Review the available charge before payment.	Varies by destination; see the checkout estimate.

*Additional duties and taxes may be charged before your order is released from customs, based on the delivery address.

For wholesale orders, please email info@thesilkspace.com for more details and we will get back to you as soon as possible.

Please note: Order processing and carrier delivery estimates may be affected by weekends, public holidays and peak periods.

Pre-orders and Backorders

 

For all pre-orders and backorders, please allow us up to 3 weeks for shipping. Unfortunately, we are unable to offer split shipment options for now. Thus, if your order contains pre-orders or backordered items, your order will only be shipped in full once the ordered items is in stock.