Shipping & Returns

Order Processing

 

We send an order confirmation after checkout, prepare your order for shipment, and email tracking details when they are available. Shipping services and estimated delivery dates are shown at checkout; actual timing can vary.

Shipping

 

Orders are generally shipped from our Richmond, BC location. Available shipping destinations and services are shown at checkout.

Region
Shipping Cost
Delivery Time
Canada

For orders covered by our standard Canadian shipping rates, shipping is CAD 15 for order values under CAD 50.

Shipping is free for order values of CAD 50 or more under these rates.
Varies by destination; see the checkout estimate.
USA
For supported destinations, shipping options and charges are shown at checkout.
Review the available charge before payment.
Varies by destination; see the checkout estimate.
Other Countries
Varies by destination; see the checkout estimate.

*Additional duties and taxes may be charged before your order is released from customs, based on the delivery address.

For wholesale orders, please email info@thesilkspace.com for more details and we will get back to you as soon as possible.

Returns

Submit a return request within 14 days of delivery. Eligibility, exclusions and shipping deductions apply. Please review our Refund Policy before sending an item back.

For a return or exchange request, email info@thesilkspace.com and wait for instructions before mailing your item.